With the deadline to apply for the 2025 Master of Applied Cybernetics at the Australian National University (ANU) rapidly approaching we talked to one of our alumni, Kate Tollenaar about her transformative experience in the program and how Cybernetics is shaping her career in Information and Technology Systems. Applications close at noon on 23 August, so be sure to submit yours!
Q: Can you tell us a bit about yourself and your background?
My background is rooted in Information and Communications Technology (ICT). I was previously working in the Australian Department of Defence sector working on a range of technologies and information systems including a short stint in robotics and autonomous systems. I was initially drawn to Cybernetics as I wanted to further explore the safe, responsible and sustainable use of AI-enabled systems and broader technology systems I work with.
Q: What was it like joining such a diverse and interdisciplinary cohort?
Illuminating. It was one of the best aspects of the Masters program. I enjoyed working with people from diverse backgrounds, industries and life experiences and learning about their experiences, cultures and government systems. Coming from the military, it challenged my ways of thinking, but it was enlightening and enhanced how I perceive and solve problems. We’ve all remained close, staying in touch and even attended each other’s weddings.
Q: Was it a transformative year?
Absolutely. Studying for the Master of Applied Cybernetics, felt like taking a leap of faith – a year dedicated to deep learning and reflection, whilst being fully supported throughout.
Given that Cybernetics is such a new and interdisciplinary degree, each year in the program is unique, with rapid advancements and evolving content.
Right from the application process, the program made me reflect, think differently and get creative. For my portfolio piece, I brought in my ICT background to create a sculpture using Morse code to represent the UN Declaration of Human Rights—printed on steel. I wanted to combine the historical application of technology with something old like steel but new, as our rights must be continually defended and practiced.
It didn’t really matter what you created, it’s about articulating your perspective and point of view. One of the key concepts we explored was “productive discomfort” - the idea that growth comes from challenging and uncomfortable situations and the importance of allowing yourself to be challenged.
For me, learning how to program in Python from scratch was my productive discomfort. While I don’t know how productive I was, it certainly pushed me out of my comfort zone.
Another significant learning was the importance of being open and listening to the perspective of others when considering complex problems in ICT. Katherine Danielle, the now Director of the ANU School of Cybernetics, was our coordinator and she demonstrated expertise in many areas of technology and also a masterful application of empathy and active listening, which really stuck with me.
Q: How did completing the Master of Applied Cybernetics impact your career?
The program taught me exactly what I had hoped for, which was to help build on how I approach and consider problems and the impact of technology.
“Cybernetics gives you so many tools and techniques to approach complex problem solving for technology.”
After completing the program, I transitioned to the private sector, taking on roles in data and AI policy and practice. I’m now working with a large multinational company, focusing on technology with a passion for sustainable solutions. I hope in the future to move into areas where Cybernetic thinking can have a direct impact on technologies we are creating and using, but I’m not sure that exact job exists yet. Funnily, I think Cybernetics is so forward-thinking it is preparing us for the jobs of the future, maybe we need to create them.
Q: What made you apply for the Master of Applied Cybernetics?
It was because of Distinguished Professor Genevieve Bell. I first heard her speak in the ABC Boyer Lectures in 2017 and followed her career, and later at an event at my workplace in 2018. Her discussions on being Australian in a fast, smart and connected world sparked my interest and I wanted to explore how we can build future-fitted systems. It took a bit of courage, but in 2020, I decided to take the leap and apply for the program.
“My advice to someone considering applying is to back yourself! Don’t select yourself out because you don’t think you’re qualified or have the right ideas because you do!”
Q: What’s next for you and Cybernetics?
When I did the Masters program in 2021, we talked a lot about having conversations now, to pave the way for the future and prepare ourselves for what that may look like. Ever since, technology has moved so quickly with AI and coding being more widely used and a part of everyone’s lives.
As for my goals, I want to stay engaged in Cybernetics, the School and my cohort. I aim to keep asking questions and focus on building technological systems that are safe, responsible and sustainable.
Interested in applying? Applications close for the 2025 cohort at noon on 23 August. Learn more about the application and submission requirements.
Watch the 2024 Cybernetics Demo Day here and witness innovative student projects.