Our friendly team are experts in providing guidance, resources, and support to help our students navigate their educational journey. From academic advising and work-integrated learning to mental health support and campus engagement, we’re here to help you access the resources and assistance needed to succeed throughout your time at the ANU.
The Student Services and Employability Team is responsible for a broad range of coursework student-related matters and administrative touch points across the student life cycle, from acceptance into the university, right through to graduation. This includes but is not limited to:
- Program, course and enrolment advice and decisions, including credit, permission codes and third time enrolments;
- Navigating and understanding university rules, policies and processes
- Partnership student management;
- Inbound and outbound student exchange;
- eForm review and decisions
- Supporting and advising students at-risk.
- Delivering one-on-one and group consultations
In-person service desk
Drop into CECC Student Services at Level 2, CSIT Building 108, North Road.
- 10am–4pm, Monday to Friday
Personal (one-on-one) appointment
**Note: The appointment system will be closed from 16 December 2024 to 10 January 2025 (last appointment of this year will be on Thursday 12 December). If you require an appointment during this time, please get in touch with CECC Student Services directly **
We have student appointments available throughout the semester, starting from week 2 of the semester:
- Tuesday: 10am to 11am
- Wednesday: 2pm to 3pm
- Thursday: 10am to 11am
Please book the appointment with us via Career Hub—choose ‘CECC Student Appointments’ tab.
Note: if this is the first time you are using Career Hub, please register an account using your ANU student email.
If you have any questions regarding the appointment, please email us at studentadmin.cecc@anu.edu.au.
No Show and Cancellation Policy
When booking a one-on-one consultation with a CECC Student Services Team Member, students are expected to:
- Arrive on time.
- Have developed a draft study plan and/or prepared material relevant to your appointment.
- Honour all scheduled appointments, with the exception of a genuine emergency.
Students who do not arrive within 10 minutes after their scheduled appointment time will be considered a “no show.” Students who are unable to attend an appointment are expected to cancel at least 1 hour prior to the start of their scheduled time. This can be done via the Career Hub booking page. Students with two “No-Shows” and/or late cancellations (i.e. cancellations within one hour of the appointment time) over the course of a semester may be restricted from booking further one-on-one appointment with the CECC Student Services Team.